The following Terms and Conditions govern the usage of this website and booking system.
Imedia International (Myanmar) Co. Ltd and Booking Systems International (hereafter
defined jointly as "Website Vendor") is authorised by their client Shan Yoma Travel & Tours
Co. Ltd. and its associated companies (hereafter defined as "Operator" whether individually
or in aggregate) to design the website, and process all online enquiries, bookings &
payments for their hotel rooms and / or tours and / or rentals and / or transportation tickets
(airlines, trains, cruises, coaches, hot air ballooning flights, etc), made through this website.
Information & Website Content
All information appearing on this website is provided & updated directly by the Operator. As
such, the Website Vendor cannot & does not accept any responsibility or liability for the
accuracy or lack of, concerning any information (including but not limited to photos, videos,
images or text) posted on this website, or for any errors, omissions or misrepresentations,
made by any of the Operator(s) on this website. The user of this website agrees that under
no circumstances shall the Website Vendor be held responsible or liable for any damages or
losses of any kind arising from the usage of this website's information or services. The
Website Vendor and /or the Operator on this website reserve the right to change any
information on this website at any time and without giving prior notice to, or recourse by
users.
Online Enquiries, Bookings and Payments
The user of this website agrees that the booking confirmation (or voucher) issued by the
website is a contractual arrangement of purchase made directly and solely between the user
and the Operator listed on the booking confirmation (or voucher). The Operator is solely
responsible for the fulfilment of the user's online enquiries, booking and special requests (if
any) stated on the booking confirmation. The user agrees that the Website Vendor shall not
be responsible or liable, in the event of any non-fulfilment or unsatisfactory fulfilment of any
rooms, tours, rentals, transportation tickets, products, services stated on the booking
confirmation, or in the event of misrepresentation or lack of accuracy provided by replies
from the Operator concerning the online enquiries from the user. The user agrees that all
such matters, including any disputes, or claims for refunds, liabilities, damages or losses, will
be the sole responsibility of the Operator, and settled directly only with the Operator. The
user agrees that the Website Vendor is not responsible or liable for all matters concerning
cancellations and refunds, including any disputes, or claims for refunds, liabilities,
damages or losses, and the user indemnify the Website Vendor from all such claims and
liabilities.
In using this website, the user agrees not to hold the Website Vendor responsible or liable
for any losses or damages, failure of refunds or settlements, including without limitation
direct or indirect, arising in connection to any lack of accuracy, misrepresentations,
falsifications, errors, omissions, under-fulfilment or non-fulfilment by the Operator or any
other third party suppliers that may be represented in this website. The user further agrees
that the Website Vendor shall not be a party (whether direct or indirect) of any legal
proceedings or claims that may be issued by the user against any non-fulfilment or
unsatisfactory fulfilment of any rooms, tours, rentals, transportation tickets, products,
services booked or purchased from the Operator or any other third party suppliers
represented on this website.
All online payments made on this website are directly processed by Paypal's secured
international payment gateway. As such, the Website Vendor does not retain any of the
credit card details that may be submitted by users of this website. The user agrees that the
Website Vendor shall not be held responsible or liable for any loss or theft of any credit card
details, or any damages or losses that may be suffered by the user, as a consequence of the
loss or theft of their credit card details.
Privacy
The user's continuing, proceeding, or completion of any enquiries or transactions via or
through this website (including any transactions initiated via this website and subsequently
completed via other means such as (without limitation) in-person or over the phone), is done
so on a voluntary basis by the user, shall be deemed to constitute the user's cognizance,
acknowledgment, acceptance of and consent to (as the case may be) the use & storage by
the Website Vendor, the Operator and/or distributors or other providers providing products
and services via this website, of the user's submitted / registration data and particulars and
other provided personal identification user information. The user also agrees that
transmissions and processing of their enquiries or transactions by this and affiliated sites
may involve the storage, transmission of, access to, or modification or adaptation for
technical or formatting purposes of, their personal data and data relating to the user over
networks located in one or more countries.
The Website Vendor does not take any responsibility for and expressly exclude any liability
for any unauthorised access to the user's personal or submitted / registration data in the
course of pre-processing, processing, post-processing, or storage or archiving of the user's
personal data or particulars following the user's provision of such data via this website.
If at any time, the user has any doubts as to the possible intrusion, loss or theft of
their personal registration data, financial or credit card details, or in particular, if the
user is from European Union, and if at any time, such user has any doubts as to any
possible non-compliance by this website of data privacy that is in accordance with
The General Data Protection Regulation (GDPR) which came into effect across the
European Union on May 25, 2018, the Website Vendor and the Operator strongly
recommends the user not to proceed with the provision of any type of personal data,
financial or credit card details to this website or any sites that may be accessible
through links available on this website. If in doubt about data privacy at any time, the
user should not proceed with providing any information at the website.
The Website Vendor also recommends that the user not to provide any personal data,
financial or credit card details when accessing this website through a publicly available
computer or network.
In using this website, & providing any personal data, the user specifically warrants and
declares that: (1) he / she is of a minimum user age of 16 and / or does not require any
parental consent to use or provide information at the website, and (2) he / she provides &
submits their personal data and any other information on a voluntary basis, and (3) he / she
consent for such information submitted to be processed and stored for a period of time, as
deemed operationally necessary by the Website Vendor, the Operator and/or distributors or
other providers providing products and services via this website, and (4) he / she agrees that
the information provided may be used by the Website Vendor, and/or distributors or other
providers providing products and services via this website, for the purpose of engaging with
the user regarding their enquiries or bookings. If at any time, the user does not agree to
any of the user declarations stated above, the user should not proceed with providing
any information at the website.
The user agrees that the Website Vendor shall not be held responsible or liable for any loss,
theft or unauthorized use of any personal data, financial or credit card details submitted
through the website or booking system, or any damages or losses that may be suffered by
the user, as a consequence of such loss, theft or unauthorized use.
User's Warranties
When making an enquiry or booking through the website, the user warrants that accurate,
true and complete information is given in their online registration including valid credit card
details. The user of this website agrees to accept email as a means of communication.
Booking confirmations (or vouchers) sent via email shall therefore satisfy the legal
requirement for binding communications between the user, the Operator, and/or third party
distributors / suppliers associated with the online contract. The user agrees that the Website
Vendor shall not be held responsible or liable for any non-receipt of booking confirmations
(or vouchers) or email confirmations, as such are dependent on third party internet providers
and worldwide internet traffic, which are elements not controllable by the Website Vendor.
The user of this website agrees that under no circumstances shall the Website Vendor be
responsible or liable for any damages or losses of any kind arising from the usage of this
website's information or services. Additionally, the user of this website agrees that the
Website Vendor shall not be held responsible or liable for any losses, damages, or injuries
that may be sustained by the user when consuming or utilising any products or services
(such as hotel rooms, tours, cruises, flights, car rentals, hot air ballooning, etc), that may be
provided or arranged by the Operator, or any other third party providers and/or distributors,
whose products and/or services the user may have purchased via this website.
In some circumstances, the Operator may not be able to honor the booking confirmation for
reasons, which is beyond their control. These reasons may include but not limited to
government regulations, environmental or natural disasters. At the same time, payment or
booking transactions over the internet may be subject to interruption, blackout or delays
during transmission. The user of this website agrees that the Website Vendor shall not be
responsible or liable for any losses or damages that may be incurred by the user under such
circumstances, as any form of transaction done online is a contract made directly and solely
between the user and the Operator. The user agrees that the Website Vendor is not a
contractual party to any transaction done online through the website.
Links
This website may contain certain links to other websites. Such other websites, unless
expressly stated, may not be operated by the Website Vendor, and as such, the Website
Vendor does not purport to make any representations (express or implied) whatsoever as to
the contents and/or nature of the websites to which links may be provided via this website.
Any and all such links are provided purely for convenience of the user. For the content of the
linked pages or external information sources, the operators and owners of these pages and
information are exclusively liable. The Website Vendor does not accept and responsibility or
liability, and shall not be held responsible or liable under any circumstances, for any contents
or transactions conducted by the user via any sites accessed using links provided at this
website. All interactions, transactions and/or communications engaged in by the user with or
via any sites accessed via links provided at this website are completely at the user's own risk
and may be subject to, inter alia, the terms, conditions and policies of the site(s) accessed
via links provided at this website.
Other Conditions
If the user accepts the products and services provided via this website, a contract may be
deemed to have been made online between the user and the Operator. The user agrees, via
their acceptance of any products and services provided via this website, to waive
unconditionally and irrevocably, any right to challenge any contract made electronically via
their acceptance of products and services provided via this website, on the ground(s) that
such a contract is unenforceable in part or in full because such contract was made
electronically. All products and services purchased through this website shall not be
challenged nor any refunds or other compensation provided except in case of validly
effected cancellations or changes and in all cases, subject to such terms and conditions
prevailing for cancellations & refunds. No purchases or transactions shall be conducted via
this website from any jurisdiction where any such transaction or purchase would be deemed
or considered unlawful.
Third party service providers and/or distributors whose products and/or services the user
purchases via this website may impose certain terms and conditions upon the user. The user
agrees to be bound by such terms and conditions and, via their purchases of such products
and services, waive any rights to challenge the validity or enforceability of such terms.
The user agrees that the Website Vendor shall not be held responsible or liable for any
claims in respect of any unsatisfactory or less satisfactory products or services purchased
via this website and ultimately provided by the Operator or any other third parties, including
but not limited to, airlines, hotels, tour companies, car rental companies, cruise companies,
train companies, insurance companies, and other entities. There may be cases where third
parties whose products and services are offered via this website, transfer to another
operator without prior notice being given to the user, and the user agrees that the Website
Vendor shall not be held responsible or liable for any inconvenience or loss resulting from
the same. The user agrees to deal directly with the Operator for such inconveniences or
loss.
All prices quoted on this website are the sole responsibility of the Operator, and subject to
change without prior notice up to the point of full payment receipt. Some bookings may
attract service and / or booking fees and other transaction charges & levies, and all such
charges must be paid by the user as and when required. Third party service providers
ultimately providing travel services such as hotels, cars, packages or cruises- may reserve
the right to amend or change availability, prices, fare conditions and class of travel at any
time without notice. In addition, certain route restrictions and/or other conditions may be
applicable to specific products and services offered via this website. In the event that
booking is disrupted during the booking process, the user agrees that the Website Vendor
shall not be responsible or liable if the same item or price is no longer available in the
system.
Governing Law
Any disputes arising from the use of these services shall be governed by the laws of the
Republic of Singapore or a jurisdiction decided by the Website Vendor, and shall be legally
binding on all parties.
