TERMS AND CONDITIONS

01. Reservation & Confirmation

All bookings should be made directly with Shan Yoma Travel & Tours Co., Ltd. (Myanmar).

02. Tour Price

All tour prices are quoted as net price in US$ and Euro money. Tour price does not include airport departure tax, meals not listed, optional tours and personal spending money.

03. Gratuities and Tipping

Myanmars are genuinely happy to help foreign visitors and don't expect anything in return. But if your guide or any other person during your trip was especially kind or helpful, a gratuity would be a generous gesture and greatly appreciated.

04 .Deposit and Final Payment

As a deposit,from 30% of the total amount to full amount(depending on the services which have been used by the clients) is required to confirm your tour booking. This payment should be set by telegraphic transfer to the Bank.

The balance amount should be paid on arrival. It should be in US $ 100 denominations issued in or after 1996 with no torn edges or corners. The serial number heading must not be CB ( CB xxxxx ---- ) notes. That's what our private changers demand and which we must comply. No credit cards and no traveler's check can be used in myanmar since July 2003. No cell phone of yours can be used here too.

05 . Charges and Cancellation

Cancellation for booking without bearing any cost is possible not later than 30 days of arrival.
Cancellation within 7-14 days prior to arrival date will be charged 15% of the tour fare.
Cancellation within 3-6 days prior to travel date will be charged 30% of the tour fare.
Cancellation within 2 days prior to arrival will be charge 100% of the tour fare.

06. Discount

Every 16th member of a group will be given complimentary subject to a maximum limit of one member.

07. Responsibility

Shan Yoma Travel & Tours Co., Ltd. (Myanmar) and/or their agents act only as agents for the person or companies, providing accommodation, transport or other services, and assumes no liability or responsibility for injury, accidents, loss, damages to person or property, delays, transport failure, strikes, war, additional expenses of inconvenience caused directly or indirectly by any service provider or by "Force Majeure", severe weather, acts of God, civil commotion vehicles or industrial disputes and other factors beyond theirl control. Shan Yoma Travel & Tours Co., Ltd. (Myanmar) reserves the right to modify or reserves the original tour programme in the interest of the clients. However, Shan Yoma Travel & Tours Co., Ltd. (Myanmar) will always make full endeavours to adhere to the original tour programmes and arrangements.

08. Refund

After commencement of travel, no refund either in full or part will be given for unutilized services included in the programme.

09. Unused Services

No refunds can be given for unused or partially used services during the tour program.